Zendesk

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

Triggers when a new group is created.

Triggers when a new organization is created.

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when a new ticket is added to a view.

Triggers when a new user is created.

Triggers when a new view is created.

Triggers when a one or more tags are added to a user.

Triggers when an existing ticket is updated.

Checks whether new comments were added to an article.

Checks whether new articles were created.

Watches specific events configured by the user through Zendesk triggers or automations.

Checks whether new comments were added to a forum post.

Checks whether new forum posts were created.

Checks whether new groups were created.

Checks whether new organizations were created.

Checks whether there are new audits (activity) on a ticket.

Triggers when a new ticket's comment is created.

Checks whether new tickets were created.

Checks whether new tickets were created in a view.

Checks whether new users were created.

Checks whether new views were created.

New organization in Zendesk

New ticket in Zendesk

New ticket in Zendesk

New user in Zendesk

New/updated organization in Zendesk

Trigger processes batches of new or updated records

New/updated ticket in Zendesk

New/updated ticket in Zendesk

New/updated user in Zendesk

Add a Comment to an existing Ticket.

Add one or more tags to an existing ticket.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Attach a file to an existing ticket.

Create a new organization.

Create a new ticket.

Create a new user.

Deletes the user and associated records from the account.

Finds a organization, or creates one if none are found.

Finds a ticket, or creates one if none are found.

Finds a user, or creates one if none are found.

Remove one or more tags from an existing ticket.

Update an existing organization.

Update an existing ticket status or add comments.

Update an existing user.

Adds tags or replaces existing tags of a ticket, user or organization.

Creates a group.

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Creates a ticket.

Creates a ticket comment.

Creates or updates a drop-down ticket field option.

Creates a user.

Creates or updates an organization.

Deletes a group.

Deletes a user.

Deletes an organization.

Retrieves a group.

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Retrieves a ticket.

Retrieves a user.

Retrieves an organization.

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Performs an arbitrary authorized API call.

Merges tickets into a single ticket.

Deletes a ticket permanently.

Removes a dropdown ticket field option.

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Soft deletes a ticket.

Updates a group.

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Updates a ticket. The update allows for adding a new comment too.

Updates a user.

Updates an organization.

Uploads attachments for future use in a ticket.

Bulk update tickets in Zendesk

Create custom object record in Zendesk

Create organization in Zendesk

Create organization membership in Zendesk

Create relationship record in Zendesk

Create ticket in Zendesk

Create user in Zendesk

Upsert records in Zendesk

Custom action in Zendesk (Custom)

Delete custom object record in Zendesk

Delete relationship record in Zendesk

Delete ticket in Zendesk

Get comments for a ticket in Zendesk

Get custom object record in Zendesk

Get group by name group in Zendesk

Get custom object records in Zendesk

Get list of tickets by external IDs in Zendesk

Get organization details in Zendesk

Get organizations in Zendesk

Get relationship record(s) in Zendesk

Get ticket details in Zendesk

Get user details in Zendesk

Get user identity details in Zendesk

Search for a organization member in Zendesk

Search for organizations in Zendesk

Search for tickets in Zendesk

Search for users in Zendesk

Solve ticket in Zendesk

Update custom object record in Zendesk

Update organization in Zendesk

Update ticket in Zendesk

Update user in Zendesk

Upload attachment to Zendesk

Create a ticket

Delete a ticket

Get a ticket

Get many tickets

Recover a suspended ticket

Update a ticket

Delete item Deletes a Zendesk item

Finds an existing group.

Finds an existing user.

Finds an existing agent.

Finds an existing organization.

Finds the latest comment on a ticket.

Finds an existing ticket. With line item support for multiple tickets resulting from a query.

Retrieves all groups.

Retrieves all organizations.

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Retrieves tickets that were soft deleted.

Lists the options of a ticket custom field.

Retrieves comments on a ticket.

Retrieves all tickets (except for archived or soft deleted tickets).

Retrieves all users or a group's users or an organization's users.

Retrieves any kind of object matching your query.

Searches for an organization that matches the specified criteria.

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Searches for a user that matches the specified criteria.